Frequently Asked Questions
Everything you need to know about your Patta experience.
What are your shipping rates and delivery times?
We offer worldwide shipping. Rates are calculated at checkout based on location. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days.
How can I return an item?
You can return any unworn, unwashed items with original tags within 14 days of delivery. Please visit our returns portal to generate a shipping label and initiate your refund or exchange.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and local payment options like iDEAL and Klarna for flexible financing.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. As our collections range from slim to oversized fits, we recommend checking the 'Fit Info' section for each specific garment.
Can I cancel or modify my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 30 minutes of placement by contacting our support team via live chat or email.
Are your products authentic?
Yes, all products sold on our official website and in our flagship stores are 100% authentic and sourced directly from our manufacturing partners and brand collaborations.